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FREQUENTLY ASKED QUESTIONS



How do we communicate?
This is not a problem.  We can communicate on the Intern net, we have access  to email, instant Yahoo Messenger. We can also be reached by mobile phone.

How much services will cost you?
The final cost of the website depends on many factors.  It is difficult to give an offhand estimate of the website without knowing the detailed requirements of the project.  The final cost of the website is dependent on many elements such as the strategic planning and development involved, web design, graphic design, database development, multimedia, interactive features, web maintenance.  I will be able to give you the definitive cost involved after you have given me a detail of your requirements. Please feel free to contact me for a free cost estimate.

Do I need to send a deposit for the work?
I charge 50% deposit from new customers, and the rest after the entire process is completed.  The fifty percent down payment policy does not apply for recurring customers.  This means that the second time you require our services you would not have to pay an initial deposit.

Will I be involved in the development of the site design?
It is your website and my primary motive is to provide you with unlimited satisfaction.  We will accommodate all your ideas, as long as it is feasible and practically doable.  A constructive discussion of all details will surely help us a lot in the process and help us build a healthy relationship.  The key to a professional relationship lies in the fact that we meet all your customer needs.  This is our strategy for gaining your much valued trust and loyalty.

Website Maintenance

Maintaining a website can involve editing of the content on the website, managing the website and securing your website. The editing of the content on the website could involve updating crucial information on the website such as dates, news, latest offers, changes in price, new services, new products and any other information that is crucial to your business. Content editing can mostly make or break a business as people will never rely on a website that provides them with stale services. Another important component of web maintenance is the use of latest technology to make appropriate changes in your website. This could be essential for the basic functionalities of your website such as page downloads and the spread of graphics and content. So, we make sure that we keep adding new things to your website to adapt it to the latest technological changes.

Another important aspect of maintaining a website is the protection of your site. To maintain the protection of your website or to secure your website, we manage web programming codes or all sorts of applications. Security holes are duly fixed by the up gradation of server side programming to protect crucial information such as form processing, display functions and management of the database. In addition to the features of web maintenance mentioned above, we can also help you restructure your website, if it is performing poorly. The restructuring would involve a change in the content of your website and also in the navigation elements. We guarantee you an increase in the traffic of visitors after we are finished with the restructuring.
 

How long will it take for you to finish my project?
That again, is dependent on my factors. There is a lot to be done and there are so many ways of doing it. It may take as short as a day or as long as two months to finish a project, depending on your needs, the size of your website, the complexity of your site design and my priorities at the given time. I will be able to give you a rough idea of the time involved once all the other details have been sorted out. Even though unforeseen delays due to vacation, priority shifts, delay in receiving text or images from the client and changes in scope are part of the process, every effort will be made to see that your work does not suffer unduly because of them.
 
How can I pay?
We accept payments through Paypal, Check.

The answer to my question is not in the FAQ. What shall I do?
If your questions are still not answered, then please write us an email and we would be glad to assist you. If you are writing for the first time, please include your Full Name, E-mail address and your inquiry.